Grandcare Program

Are you a grandparent who has full-time care of your grandchildren?

If so, we would love to hear your opinion in our new survey. You will have a chance to win one of five $200 Coles Myer gift cards to thank you for your participation.

The Lotterywest funded research, led by Wanslea and conducted by Edith Cowan University and Curtin University, includes surveys of grandparent carers, in-depth interviews and focus groups, policy review, and analysis and evaluation of leadership camps for grandchildren.

A major part of the research is being launched this month. Researchers at ECU have developed a comprehensive survey to be completed by grandparents who qualify as full-time carers of their grandchildren. The survey aims to provide an understanding of the impact of the caring role on grandparents, and identify their support needs. It will mean services and policies can be developed and shaped to respond to those needs.

By completing the surveys grandparent carers will assist the researchers to:

  • develop an understanding of the daily lived experiences of grandparent carers
  • assess the implications of these experiences on their health, economic and social wellbeing
  • determine which service providers are effective in their service delivery
  • determine if grandparent carers are receiving adequate support
  • assess the shared and different experiences of private and public grandparent carers

The survey is available online at It will take about 40 – 60 minutes to complete.

In addition, there are alternative methods of data collection including paper surveys and storyboards to encourage Aboriginal and Torres Strait Islander grandparent carers to participate in the project.  For grandparents who would prefer these contact Liz Wenden, Senior Research Officer, ECU on (08) 6304 2227 or via email or contact Denise Gray, Project Officer, Wanslea on (08) 9245 2441.


Click here for a copy of the Grandcare brochure

Who is this service for?
Wanslea provides services for grandparents who are raising their grandchildren (full-time) on an informal basis.

How does it work?
Grandcare provides:

  • 1800 Information and Registration Line - 1800 008 323

This information line provides initial support and information for grandparents who have recently taken on the responsibilities of caring for their grandchildren.

Grandcarers can register on this phone line and will be sent details of their local support group, as well as other helpful information as required.

For example:

  1. who to speak to at Centrelink now that you are a Grandcarer
  2. who can help with children’s behaviour management difficulties
  3. how to negotiate some of your government/ legal problems
  4. who to turn to for other forms of assistance for you and your grandchildren

Support Groups
Currently there are eleven support groups in Western Australia. They are located in: 

  • Albany
  • Armadale
  • Belmont
  • Bunbury
  • Fremantle
  • Mandurah
  • Midvale
  • Mindarie
  • Mirrabooka
  • Northam
  • Rockingham

An important function of support groups is to help grandcarers overcome their feelings of isolation. Our support groups offer a friendly chat, a cup of tea and a chance to get to know others in similar circumstances. You can learn about local activities for yourself and for your grandchildren.

Contact Information
Please phone 1800 008 323 if you wish to know more about our Grandcare service.  All registration details are held confidentially and you can call for information any time during business hours.  The Grandcare services is provided throughout Western Australia. 

Click here for a copy of the Grandcare brochure.

The service is provided by Wanslea Family Services and funded by the State Government through the Department of Local Government and Communities.

Department of Local Government and Communities

If you see this field, please leave it blank and invest in CSS support.